Property Services Assistant (Team Leader), North of Congham, Norfolk – RR1880

Position Filled
Posted on
January 30, 2025
Salary
£25,000-30,000 per annum depending on experience
Location
Norfolk
Job Type
Permanent / Full-time / Employed / Live out
Role
Private Household & Estate / Gardener / Groundsperson / Estate Worker / Estate Office / Office / Professional & Other / Office / Professional

One of Norfolk’s finest country Estates is looking for a Property Services Administrator (Team Leader) to support the Property Services Team in the delivery of the day to day maintenance of the estate and its various enterprises. The Estate is approximately 20,400 acres with residential, commercial, and agricultural buildings, forestry, visitor enterprises, sawmill, and farming (in-hand and let).

Job Purpose

The maintenance and improvement of the Estate is of critical importance, together with constantly improving environmental performance through current and emerging technology and practices. The main function of the role is to support the Property Services Team in the delivery of this maintenance.

The successful candidate will be an ambassador for the Estate and lead by example.

Key Tasks and Main Responsibilities

  • Primary duties will cover a range of administrative tasks in support of the Residential Manager and the wider Property Services Team.
  • Providing support of the day to day repairs and maintenance and ensuring a reliable and consistent service is provided to all residents.
  • The person must carry out their duties to the best of their ability, having consideration for the needs of colleagues, the Organisation and its clients/customers.
  • Successfully manage a busy workload, prioritising tasks correctly and keeping customers informed.
  • Supporting administration team members in prioritising tasks.
  • Support the Residential Manager in the deployment of new working practices.
  • Administrative supervisory experience essential.
  • Providing excellent customer service to clients both in the office, at properties and over the phone.
  • General administration and accurate record keeping.
  • Effective at taking details of incoming issues and working with the team to find solutions to problems that may occur in all aspects of property maintenance.

The Person:

  • Passionate about delivering excellent service.
  • Professional, motivated and happy to go above and beyond, striving to help maintain this historic and valued residence for current and future generations.
  • Positive and proactive.
  • Ideally have previous experience in Property Management or a similar role.
  • Excellent problem solving and customer service skills.
  • Excellent time management skills.
  • Be comfortable using IT in general and software such as Excel, Word, Outlook etc
  • You need to have and maintain (with regular training and updates as necessary) the knowledge, technical skills and qualifications that are necessary to perform your job role to comply with the requirements of the Estate and any applicable rules, regulations and with any law which applies to your job role.

Hours:

  •  9am – 5pm with an hour unpaid lunch
  • Working days – Monday to Friday
  • No weekends required.

Closing date:

Closing date 12th February 2025

This really is a fantastic opportunity for someone that could be career defining. The facilities are superb and its in a wonderful, rural location.

To apply, please submit your full CV and covering letter to Rebecca at info@ruralrecruitment.co.uk