Full Time House Manager -Banbury, Oxfordshire – REF 810

Full Time Experienced House Manager required for HNW family with beautiful contemporary country house located approx 8 miles from Banbury, Oxfordshire.

The House Manager will keep the day-to-day operations of the home running smoothly. Key responsibilities include:-

1) Ensuring effective diary management and communicating all changes and updates regularly.

Inputting all relevant information into the household’s schedules and calendars ,including staff information and contractors
Ensuring team have daily update on what lies ahead-ensuring family are kept up to date with any issues
Daily meeting with on site Chef to communicate changes to guests, menu plans, dietary requirements ,mealtimes etc. Ensuring menus are signed off in good time by the family
Producing a sanitised schedule for the team
Planning ahead with a 2 week timetable.

2) Providing great customer service.

Meet and great all visitors providing a personal welcome
Advising Principals of visitor arrivals and recording visitor details where appropriate-including contractors
Ensuring meeting spaces and client facing areas are always well presented and any faults or issues are reported in a timely manner and dealt with asap.
Ensuring transportation is arranged for guests

3) Ensuring the house is appropriately stocked:-

Carrying out periodic audits of household stock items such as bed linens, towels etc
Ensure each room is appropriately stocked-making relevant parties aware of any missing items or issues
Ordering all cleaning materials
Food ordering alongside chef.

4) Responsibility and accountability for household projects /maintenance

Scheduling home maintenance and repair work, supervising contractors on site
Dealing with tradesmen, suppliers and contractors
Maintaining project log and ensuring it is updated frequently and the Financial Controller is kept updated
Managing security alarms

5) Managing and maintaining correct staffing levels.

Supervision of other household staff, such as housekeepers, private chefs, groundsman
Always manage and maintain correct staffing levels, planning for holidays and sicknesses. Forward planning for daily catering and receptions to ensure correct number of staff
Assisting housekeeping team with cleaning duties when required
Making sure the team are fully competent with the audio-visual equipment located in meeting rooms and making sure they are checked and ready for use.

6) Additional Management Duties

Maintaining and updating household manuals
Submitting staff appraisals-ensuring they are carried out in a timely a constructive manner and feedback is captured and stored on their employee file.
Management of petty cash.

There may be other duties that the House Manager will be required to undertake from time to time. Someone with a flexible attitude and a good easy to get along with personality

Generous salary offered to the successful person and accommodation.

Car driver and non smoker

Tel Jackie 07979501997 or Rebecca 07771655879