Customer Service/Office Administrator – Bury St Edmunds, Suffolk REF 1287 ON HOLD

Part Time Customer Service/Office Administrator required for luxury hat brand located approx 15 minutes from Bury St Edmunds.

Hours will be approx 20 per week- flexibility can be shown on the days these are worked.

We are looking for a reliable, friendly person to join a small established team who provide a very professional service within this family owned business.

The Position:-

• Handling all customer service related emails and calls which will include product enquiries, taking orders and handling complaints
• Liaising with couriers
• Assisting the Operations Manager with administrative tasks
• Assisting in the warehouse with packing during peak times and to provide cover as and when needed.
• Split 50% customer service and 50% supporting the Operations Manager and wider team.

The Person:-

• Reliable, punctual and a good team player
• Friendly and easy to get along with
• Polite and well presented
• Experienced in customer service
• Will have excellent IT skills
• A car driver with own transport
• Will have excellent communication skills both on the phone and face to face
• Will have a good command of the English language both verbal and written

A good salary will be offered to the successful person who can provide fully checkable references.

To start asap.

Tel Jackie 07979 501997